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Overview

Clinic hours define when your establishment is open for business. These hours serve as the foundation for all appointment scheduling.
If no clinic hours are configured for a specific day, NO appointments can be booked that day, regardless of provider availability.

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Step-by-Step Configuration

Formulario de creación de horarios de clínica con selección de día y horas
1

Navigate to Settings

Go to Configuración > Horarios de Trabajo (Settings > Work Hours) in the admin dashboard.
2

Select Weekday

Choose the day of the week you want to configure:
NumberDay
1Monday (Lunes)
2Tuesday (Martes)
3Wednesday (Miércoles)
4Thursday (Jueves)
5Friday (Viernes)
6Saturday (Sábado)
7Sunday (Domingo)
3

Enter Opening Time

Input the clinic opening time in 24-hour format (HH:MM).Examples:
  • 09:00 (9:00 AM)
  • 08:30 (8:30 AM)
  • 06:00 (6:00 AM)
4

Enter Closing Time

Input the clinic closing time in 24-hour format (HH:MM).Examples:
  • 20:00 (8:00 PM)
  • 22:00 (10:00 PM)
  • 13:00 (1:00 PM)
Closing time must be after opening time. Cross-day periods (e.g., 22:00-02:00) are not supported. Use two separate days if needed.
5

Save Configuration

Click Guardar (Save) to apply the work hours.The system will:
  • Validate no overlaps with existing periods for this day
  • Validate time range (close > open)
  • Invalidate availability cache automatically

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Result: Clinic-Wide Availability

Once configured, the work hours apply to all providers in your clinic (unless individual provider hours further restrict availability). Example: 
Clinic Hours (Monday): 08:00-20:00

Provider A Hours (Monday): 09:00-17:00
  → Available: 09:00-17:00 ✅ (intersection)

Provider B Hours (Monday): Not configured
  → Available: 08:00-20:00 ✅ (uses clinic hours)

Provider C Hours (Monday): 07:00-10:00
  → Available: 08:00-10:00 ✅ (intersection starts at clinic open)

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Example Weekly Schedule

Here’s a typical clinic schedule configuration:
DayWeekdayClinic HoursNotes
Monday109:00-20:00Full day
Tuesday209:00-20:00Full day
Wednesday309:00-13:00Half day (morning only)
Thursday409:00-20:00Full day
Friday509:00-20:00Full day
Saturday610:00-14:00Weekend hours
Sunday7Not configuredClosed
Sunday (7) has no work hours configured, so the clinic is closed that day. No appointments can be booked.

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Common Errors

Problem: The new work hours overlap with an existing period for the same day.Example:
  • Existing: 09:00-14:00
  • New: 13:00-17:00
  • Overlap: 13:00-14:00 ❌
Solution: Adjust times to create a gap or make periods contiguous:
  • Option 1: 09:00-13:00 + 15:00-19:00 (gap)
  • Option 2: 09:00-13:00 + 13:00-17:00 (contiguous)
See Multiple Periods Per Day for details.
Problem: Closing time is before or equal to opening time.Example:
  • Opening: 09:00
  • Closing: 08:00 ❌
Solution: Ensure closing time > opening time. For overnight periods, split into two days:
  • Day 1: 22:00-23:59
  • Day 2: 00:00-02:00
Problem: Weekday must be between 1-7.Solution: Use the correct weekday number:
  • 1 = Monday
  • 7 = Sunday
Problem: No clinic hours configured for a specific day.Example:
  • Sunday (7): No work hours → Clinic closed ❌
Solution: Create clinic hours for that day, or use this intentionally for days off.

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Best Practices

Configure all active days at once: Set up your entire weekly schedule in one session to avoid missing days.
Use multiple periods for lunch breaks: Instead of one long period (09:00-20:00) with manual blocking, use split shifts (09:00-13:00 + 15:00-19:00). See Multiple Periods.
Don’t delete work hours for one-time closures: For holidays or exceptional days, use the Closures feature instead. Work hours define your regular weekly schedule.

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What Happens When You Save?

When you create clinic hours, the system:
  1. Validates no overlaps with existing periods
  2. Validates time range (close > open)
  3. Saves to database (work_hours table)
  4. Invalidates availability cache for the clinic
  5. Recalculates available slots for future dates
Cache invalidation is automatic. You don’t need to manually refresh availability.

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Visual Example

Before Configuration (Sunday - No Hours): 
Sunday (7): [CLOSED - No appointments can be booked]
After Configuration (Sunday 10:00-14:00): 
Sunday (7): 10:00 ━━━━━━━━━━━━━━━━ 14:00
            ↓
Available Slots (30-min service):
  10:00, 10:30, 11:00, 11:30, 12:00, 12:30, 13:00, 13:30

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Next Steps

Multiple Periods Per Day

Configure split shifts and lunch breaks

Provider Hours

Set individual provider availability

Edit Work Hours

Modify existing clinic hours

Closures

Configure one-time closures for holidays